Ratings & Reviews

Overall Rating

5(73 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Daniel S. - |Recommended: YesVery good - Maintenance 100 — Very good - I submitted a maintenance order at the office and within two hours Steve replaced the leaky disposal in kitchen sink, ran dishwasher to test drain and cleaned up under the sink management office, building engineers and staff are 100 . Thank you
response from property -Thank you for the review and recommendation! We are happy to hear you've been so satisfied with the responsiveness and professionalism of our team!
submitted by Siqi C. - |Recommended: YesModern Apartment for JHU students — Easy to commute, all properties are well maintained
response from property -Thank you for the review! Please let us know if there is anything we can do to keep your experience a positive one.
submitted by Shanping L. - |Recommended: YesA good choice I love my apartment — I have rented a stand studio and been here for almost 8 months. It is a really good choice. It is near the Homewood Campus and has a convenient market. It has a swimming pool and gym. The building is clean. I thought the best is the warm staff. They are very patient with all your things. Also, there are some parties hold by the office. Last month, we had a crab party. Another good thing, the maintenance team is very efficient and solve your problem perfectly. I love my apartment and the staff, love Michelle.
response from property -Thank you so much for this awesome review, we appreciate the great feedback and hope you continue to enjoy it here for the remainder of your stay!
submitted by Jiaxuan W. - |Recommended: YesGreat room and services. Elevator Sucks.. — Good location and room. Elevator sucks though.
response from property -Thank you for the 5-star rating and recommendation. We're sorry to hear you've had trouble with the elevator, but we're hoping the new one being installed will hopefully resolve your issue! Thank you for the feedback and please let us know if there is anything else we can do for you!
submitted by Alexis S. - |Recommended: YesOverall a wonderful place to live — Hopkins house is great There are few minor things one elevator is almost always out of order, they're pretty slow to arrive, some of the newer staff or seemingly newer staff is not as quick to understand your problem though you've explained it three times and have had to ask for someone else to intervene, and the parking structure itself is great but being assigned a correct parking spot i.e. not someone else's was a little difficult. To these things I will say that staff is quick rectify any and all problems once they understand it's occurring and that's all you can really hope for All together, the apartments are well kept, the pool is great, the package room is a breeze, and everyone is quite friendly. In terms of the other residents, I will say that for a pet friendly apartment there are a large amount of residents who are afraid of dogs and even ask you to take a separate elevator when you have your dog, which was something that I'd didn't expect. Of course the staff has no control over that, but just sharing my experiences with that All together I'd rate it a 9 10
response from property -Thank you so much for the honest feedback, Alexis, and for your understanding about a couple of topics. If there is anything we can do moving forward we would be happy to help, so don't hesitate to reach out! Otherwise thank you for the 5-star rating and nice things you had to say about our community!
submitted by Xiaoyan L. - |Recommended: YesNice apartment and staff — Perfect
response from property -Thank you so much for the 5-star rating! We appreciate you taking the time to rate us and hope you continue to enjoy your stay here!
submitted by KAIYING L. - |Recommended: YesSafe, clean — It is quite safe and clean in the apartment. And it's rather convenient which is close to JHU. But the elevator is a little old.
response from property -Thank you for the feedback! We appreciate hearing about your experience and hope you'll stay tuned for renovations to come!
submitted by Wu Z. - |Recommended: YesGood — good
response from property -Thank you so much for the 5-star rating! Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Shijie Z. - |Recommended: YesFantastic — excellent, strongly recommend, friendly staff
response from property -Thank you so much! We appreciate the great review and hope you always feel that way!
submitted by Likitha S. - |Recommended: YesPleasant experience — Good Place to Stay
response from property -Thank you Likitha! We love having you here!
submitted by Jennifer S. - |Recommended: YesVery happy here at Hopkins House — The staff here is fantastic. Professional and caring people
response from property -Thank you so much, Jennifer. We appreciate your kind words and hope you continue to have a great living experience here in our community! Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Xuechen Z. - |Recommended: YesGood experience — It is a good place for a student from JHU.
response from property -We're glad you feel that way, Xuechen! Please let us know if there is anything else you need and we'd be happy to help!
submitted by Feihu W. - |Recommended: YesPerfect — sure
response from property -Thank you for the 5-star review! We're glad you feel it's perfect! If there is anything that comes up, though, please be sure to let us know. Thanks again!
submitted by Xia Y. - |Recommended: YesGood life quality — The apartment is great. The staff are nice and efficient to send notification emails. The elevators sometimes don't work well.
response from property -Thank you for this, Xia, we are so glad you feel right at home here! Please let us know if there is anything else we can do for you!
submitted by Aditya C. - |Recommended: YesGreat — Great place to stay. Prompt maintenance. Air conditioner in every room makes it very convenient.
response from property -Thank you for the great review and rating of our community, Aditya! We appreciate the nice things you had to say and are glad you enjoy the conveniences of the apartment. Please let us know if there is anything else we can do for you and you we'd be happy to help!