Ratings & Reviews

Overall Rating

(84 reviews)
100% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Alexis S. - |Recommended: YesOverall a wonderful place to live — Hopkins house is great There are few minor things one elevator is almost always out of order, they're pretty slow to arrive, some of the newer staff or seemingly newer staff is not as quick to understand your problem though you've explained it three times and have had to ask for someone else to intervene, and the parking structure itself is great but being assigned a correct parking spot i.e. not someone else's was a little difficult. To these things I will say that staff is quick rectify any and all problems once they understand it's occurring and that's all you can really hope for All together, the apartments are well kept, the pool is great, the package room is a breeze, and everyone is quite friendly. In terms of the other residents, I will say that for a pet friendly apartment there are a large amount of residents who are afraid of dogs and even ask you to take a separate elevator when you have your dog, which was something that I'd didn't expect. Of course the staff has no control over that, but just sharing my experiences with that All together I'd rate it a 9 10
response from property -Thank you so much for the honest feedback, Alexis, and for your understanding about a couple of topics. If there is anything we can do moving forward we would be happy to help, so don't hesitate to reach out! Otherwise thank you for the 5-star rating and nice things you had to say about our community!
submitted by Xiaoyan L. - |Recommended: YesNice apartment and staff — Perfect
response from property -Thank you so much for the 5-star rating! We appreciate you taking the time to rate us and hope you continue to enjoy your stay here!
submitted by KAIYING L. - |Recommended: YesSafe, clean — It is quite safe and clean in the apartment. And it's rather convenient which is close to JHU. But the elevator is a little old.
response from property -Thank you for the feedback! We appreciate hearing about your experience and hope you'll stay tuned for renovations to come!
submitted by Wu Z. - |Recommended: YesGood — good
response from property -Thank you so much for the 5-star rating! Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Shijie Z. - |Recommended: YesFantastic — excellent, strongly recommend, friendly staff
response from property -Thank you so much! We appreciate the great review and hope you always feel that way!
submitted by Likitha S. - |Recommended: YesPleasant experience — Good Place to Stay
response from property -Thank you Likitha! We love having you here!
submitted by Jennifer S. - |Recommended: YesVery happy here at Hopkins House — The staff here is fantastic. Professional and caring people
response from property -Thank you so much, Jennifer. We appreciate your kind words and hope you continue to have a great living experience here in our community! Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Xuechen Z. - |Recommended: YesGood experience — It is a good place for a student from JHU.
response from property -We're glad you feel that way, Xuechen! Please let us know if there is anything else you need and we'd be happy to help!
submitted by Feihu W. - |Recommended: YesPerfect — sure
response from property -Thank you for the 5-star review! We're glad you feel it's perfect! If there is anything that comes up, though, please be sure to let us know. Thanks again!
submitted by Xia Y. - |Recommended: YesGood life quality — The apartment is great. The staff are nice and efficient to send notification emails. The elevators sometimes don't work well.
response from property -Thank you for this, Xia, we are so glad you feel right at home here! Please let us know if there is anything else we can do for you!
submitted by Aditya C. - |Recommended: YesGreat — Great place to stay. Prompt maintenance. Air conditioner in every room makes it very convenient.
response from property -Thank you for the great review and rating of our community, Aditya! We appreciate the nice things you had to say and are glad you enjoy the conveniences of the apartment. Please let us know if there is anything else we can do for you and you we'd be happy to help!
submitted by Chu Z. - |Recommended: YesNice environment , staff and maintenance are very helpful — peaceful, feels like home
submitted by Binglin C. - |Recommended: YesLove our apartment and the people, but it's flooded twice — The community is fantastic, people are nice. Our apartment is very spacious and I love it. The laundry room is great, there's always a machine available and working. The view from our apartment is fantastic I love the pool and the gym. They deliver packages to our door. However, some things make it very frustrating to live in. Our AC unit has malfunctioned multiple times and it's leaked water EVERYWHERE. Even under the floor boards. Carpet has been soaked and ruined, our sound system was soaking wet on the bottom but we managed to catch it quick. Maintanence guys showed up promptly when we called the emergency line and were super nice. But it shouldn't have happened once, let alone three times. And we've only lived here for several months. In addition, the things that were supposed to be done before we moved in, took over a month to get fully done AFTER moving in. We had broken blinds for ages, the mirror had burn marks. It took them a while because we were told everything was on back order. The paint on the bathroom wall was damaged from the removal of the old mirror and the painting still isn't done yet, as of this review. We had to submit a maintanence request and email them several times to remind them. The elevators are horrible, better now but in the beginning it took forever. I timed it once and the elevator took more than 20 minutes to arrive. This is not an issue everyday now but it still happens once in a while and the buttons to call the elevators are finicky. There has also been a pest problem. I vacuum once or twice a week, never leave food out, and do the dishes everyday so no dirty dishes are ever left in the sink. I also take the trash out very often. But I saw a cockroach the first day of move in into my apartment. And have been seeing them STILL, even after two rounds of the exterminator coming. There's gonna be a floor by floor extermination event and I'm hoping that will take care of the problem. All that being said, I will continue to live here because I love the location and the space. I don't think you can get a bigger or safer space for the price. The people are also just so lovely.
submitted by Qifeng J. - |Recommended: YesI like the apartment — The staff in this apartment is the most professional group I've seen.
submitted by Henry H. - |Recommended: YesGreat apt, in a great location, with great people. — All in all, I've enjoyed living here My only qualms being that some aspects of the construction seem older more easy to give ex. towel racks came loose among a couple other things , but the maintenance is quick to fix things on a very timely schedule. The staff are all super friendly and nice, and the location to JHU Homewood Campus makes this perfect for those working nearby.